Search
Night Porter – Northgate House Hotel

Job Title:

Night Porter - Northgate House Hotel

Location:

Buckfast Abbey

Contract Type:

Permanent full-time

Pay:

£12.05 per hour (basic). Enhanced overtime rate (40+ hours per week)

Hours of Work:

30-40 hours per week – 4-5 days per week, weekdays/weekends

To Apply.:

Please complete the form below

Warm and welcoming hospitality is at the heart of what we offer, and we are dedicated to delivering excellence in our hospitality to visitors. Our dedicated teams provide customers with the highest quality service and value.We have several fabulous, onsite hospitality venues, including a 33 bedroom hotel and self-catering properties. We are passionate about exceeding our visitors’ experience and our superb guest reviews are testimony to that! We are looking for our next ‘Can-do’ Champion to help us continue that success!

If you have :

  • Experience of providing excellent customer service withing a hospitality setting, with previous reception and night work experience advantageous
  • Excellent verbal and written communication skills
  • High standards of personal presentation, professionalism and commitment to the team – punctuality and reliability
  • A positive, courteous and welcoming approach, and a permanent smile!
  • Good decision making and judgment skills and are resourceful, with the confidence and initiative to work independently
  • The ability to remain calm and responsible under pressure – responding appropriately to complaints, deescalating situations, and following escalation procedure as appropriate
  • Strong health and Safety awareness (including fire safety), first aid, security, safeguarding and data protection awareness
  • A valid First Aid qualification (essential)
  • A ‘one team’ mindset regards reasonable additional duties and flexibility in working patterns
  • The ability to stay awake for the duration of the shift, keeping busy proactively with a variety of duties ranging from reception and admin work, through to cleaning, replenishing stock and assisting our Front of House team
We want to hear from you!We’re looking to fill this role as soon as possible so please don’t delay in applying to avoid disappointment!Please send your CV to recruitment@buckfast.org.uk, or complete our application form.For more information, or to request an informal discussion about the role, please contact us. 

Personal Information

Education History

School/Colleges/University

Qualifications Gained

Employment History

Name & Address of Employer

Job Title and Duties

Employment Dates

Reason for Leaving

If there are any gaps in dates during employment history, please provide above the reason, eg university student, career break.

Disclosure & Barring Service (DBS)

Buckfast Abbey is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. We strive to recruit colleagues who share this commitment to safeguarding and therefore apply robust procedures to support this. All new employees are required to obtain a DBS check, at no cost to themselves.

The amendments to the Rehabilitation of Offenders Act 1974, (Exceptions) Order 1975 (2013 and 2020) provide that when applying for certain jobs and activities, some convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

‘Protected’ refers to convictions and cautions that will not be included on a DBS Disclosure Certificate. Guidance and criterion for filtering cautions and convictions can be found at gov.uk/government/collections/dbs-filtering-guidance

Criminal Record Section. This section now only requires the line: Please note below any criminal convictions, except those ‘spent’, or otherwise ‘protected’, under the Rehabilitation of Offenders Act 1974. If none, please state.

Criminal Record

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. Please note any criminal convictions except those 'spent', or otherwise ‘protected’, under the Rehabilitation of Offenders Act 1974. If none, please state.

Data Protection Statement

All the information collected in this form is necessary and relevant to the performance of the job applied for. We will use the information provided by you on this form for recruitment purposes only.

The Company will treat all personal information confidentially and in line with current data protection legislation. We rely on the lawful basis of the Data Protection Act 2018 (General Data Protection Regulation) to process the information provided by you in this form.

Should you be successful in your application, the information provided, and further information which will be gathered at the relevant time, will be subsequently used for the administration of your employment and in relation to any legal challenge which may be made regarding our recruitment practices.

If you require more information on how we use the information you have provided, please email recruitment@buckfast.org.uk to ask to see our privacy notice.

Declaration

(Please read carefully before signing this application)

  • I confirm that the above information is complete and correct and that any untrue or misleading information will give my employer the right to terminate any employment contract offered.
  • I understand that any offer of employment is subject to the organisation being satisfied with the results of series of relevant checks including references, eligibility to work in the UK, criminal convictions, probationary period, and a medical report (in line with the operation of the Equality Act 2010).
  • I agree that the organisation reserves the right to require me to undergo a medical examination. (Should we require further information and wish to contact your doctor with a view to obtaining a medical report, the law requires us to inform you of our intention and obtain your permission prior to contacting your doctor).

Donation

£